Privacy Policy

Effective date: 16 June 2026 · Last updated: 16 June 2026

This Privacy Policy describes how Atlanrise (“Atlanrise”, “we”, “us” or “our”) collects, uses, discloses, processes, retains and protects your personal information when you visit or use atlanrise.com and the related services (collectively, the “Platform”). It also describes the rights and choices available to you with respect to your personal information. We are committed to protecting your privacy and to handling your personal information in an open and transparent manner, consistent with the Nigeria Data Protection Act 2023, the Nigeria Data Protection Regulation, and other applicable data protection laws.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.

1. Scope of this Policy

This Policy applies to personal information we collect through the Platform, through your communications and transactions with us, and through any other channel where this Policy is referenced. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Platform, whose privacy practices are governed by their own policies.

2. Definitions

“Personal Information” (or “Personal Data”) means any information relating to an identified or identifiable natural person.
“Processing” means any operation performed on Personal Information, whether or not by automated means, including collection, recording, organisation, storage, use, disclosure and erasure.
“Data Subject” means the individual to whom Personal Information relates.
“Data Controller” means the entity that determines the purposes and means of the Processing of Personal Information — in this case, Atlanrise.
“Data Processor” means any entity that processes Personal Information on behalf of the Data Controller.

3. Information We Collect

We collect several categories of information in connection with the Services:

3.1 Information You Provide to Us

Account and identity data: your full name, username, email address, telephone number, date of birth, gender, country and any password you set.
Verification data: where applicable, government-issued identification details, proof of address, and other documentation provided for identity verification.
Financial and transaction data: deposit and withdrawal records, transaction amounts, Level activations, the payment channel used, your beneficiary account number and bank or wallet provider, and your Balance history. We do not store complete card numbers on our own servers.
Referral data: the referral code you use or share and the relationships between referring and referred Accounts.
Communications data: the content of messages, support requests, feedback and other communications you send to us.

3.2 Information We Collect Automatically

Device and connection data: your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, language settings and time zone.
Usage data: pages and screens you view, the dates and times of your visits, the features you use, login and activity history, task completion records and the referring or exit pages.
Approximate location data: derived from your IP address for the purposes of fraud prevention, security and localisation.
Cookies and similar technologies: as described in the Cookies section below.

3.3 Information from Third Parties

We may receive information about you from third-party payment service providers (such as confirmation of a completed transaction), from fraud-prevention and identity-verification providers, and from analytics and infrastructure providers, which we combine with the information we hold in order to operate and protect the Platform.

The specific categories of information we collect about you depend on how you use the Platform, the features you activate, and the requirements of applicable law. We collect only such information as is reasonably necessary for the purposes described in this Policy, and we take steps to keep the information we hold accurate and up to date. You can help us by keeping your Account details current and by notifying us promptly of any change to your contact or payment information.

4. How We Use Your Information

We use the information we collect for the following purposes:

To create, operate, maintain and secure your Account and to authenticate you when you log in;
To process Deposits, calculate and credit earnings, manage Levels, process Withdrawals and otherwise operate the financial features of the Platform;
To administer the referral programme, bonuses, promotions and events;
To verify your identity and to detect, investigate, prevent and address fraud, abuse, security incidents, money laundering and other unlawful or prohibited activity;
To communicate with you, including to send transactional messages, service announcements, security alerts, and support responses;
To send you marketing and promotional communications where you have not opted out and where permitted by law;
To personalise your experience and to improve, test and develop the Platform and our Services;
To monitor and analyse usage, trends and activities in connection with the Platform;
To comply with our legal and regulatory obligations and to enforce our Terms and other policies.

5. Legal Bases for Processing

Where applicable law requires a legal basis for Processing, we rely on one or more of the following: (a) the performance of a contract with you, namely the provision of the Services under our Terms; (b) your consent, which you may withdraw at any time; (c) compliance with a legal obligation to which we are subject; (d) the protection of the vital interests of any person; and (e) our legitimate interests in operating, securing and improving the Platform, provided these are not overridden by your interests and fundamental rights.

The legal basis on which we rely for a particular Processing activity is kept under regular review and may change if our purposes change or if the law develops. Where we rely on your consent, we will seek it in a clear and specific manner and you may withdraw it at any time without affecting the lawfulness of Processing carried out before withdrawal. Where we rely on our legitimate interests, we carry out a balancing assessment to ensure that those interests are not overridden by your interests, rights and freedoms, and you may ask us for information about that assessment.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate and secure the Platform, to remember your preferences, to keep you signed in, and to understand how the Platform is used. Essential cookies are necessary for authentication and security and cannot be disabled through the Platform without affecting core functionality. You can set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent; however, if you disable or refuse cookies, some parts of the Platform may become inaccessible or may not function properly.

7. How We Share and Disclose Information

We do not sell your Personal Information. We may share your information in the following circumstances:

Service providers: with third parties that perform services on our behalf, such as payment processing, identity verification, hosting, analytics, email delivery and customer support, who are contractually bound to process your information only as instructed and to protect it.
Legal and regulatory: where we believe disclosure is necessary to comply with a law, regulation, legal process or governmental request, or to protect the rights, property or safety of Atlanrise, our users or others.
Fraud prevention: with fraud-prevention partners and, where appropriate, law-enforcement authorities, in connection with the detection and prevention of fraud and other unlawful activity.
Business transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
With your consent: for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

We require the recipients with whom we share Personal Information to act only on our documented instructions, to implement appropriate security measures, to assist us in responding to requests from individuals exercising their rights, and to delete or return Personal Information at the end of their engagement. We do not authorise any recipient to use the Personal Information we share with them for their own independent marketing purposes, and we take reasonable steps to verify that recipients maintain standards consistent with this Policy.

8. Payment Information

Payment transactions are processed by third-party payment service providers. When you make a Deposit or receive a Withdrawal, the relevant payment details are handled by those providers in accordance with their own privacy and security practices and applicable payment-card industry standards. We receive limited information necessary to reconcile and confirm transactions, such as a transaction reference, status and amount.

9. International Data Transfers

Your information may be processed, stored and transferred to, locations outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer Personal Information across borders, we take steps to ensure that appropriate safeguards are in place as required by applicable data-protection law, including contractual protections with the recipients of such information.

Where Personal Information is transferred to a recipient in a country that has not been recognised as providing an adequate level of protection, we put in place appropriate safeguards, which may include contractual clauses obliging the recipient to protect the information to a standard consistent with applicable Nigerian data-protection law. You may request further information about the safeguards we apply and, where available, a copy of the relevant mechanism, by contacting us using the details set out in this Policy.

10. Data Retention

We retain your Personal Information for as long as your Account is active and for such further period as is necessary to: (a) provide the Services; (b) comply with our legal, accounting, tax and regulatory obligations; (c) resolve disputes; and (d) enforce our agreements. When your information is no longer required, we will securely delete, anonymise or de-identify it. Retention periods may vary depending on the nature of the information and the purposes for which it is processed.

11. Data Security

We implement appropriate technical and organisational measures designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include encryption in transit, access controls, hashing of passwords, monitoring and logging. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your Account credentials confidential.

Our security measures are kept under review and are updated in light of technological developments and the evolving threat landscape. We restrict access to Personal Information to those personnel and service providers who need it to perform their roles, and we impose confidentiality obligations on those who handle it. Notwithstanding these measures, the transmission of information over the Internet carries inherent risk, and you are responsible for protecting your own devices and for keeping your Account credentials confidential and unique to the Platform.

12. Your Rights

Subject to applicable law, you may have the following rights in relation to your Personal Information:

Right of access: to request a copy of the Personal Information we hold about you;
Right to rectification: to request that we correct inaccurate or incomplete information;
Right to erasure: to request that we delete your Personal Information, subject to legal retention requirements;
Right to restriction: to request that we restrict the Processing of your information in certain circumstances;
Right to object: to object to Processing based on our legitimate interests and to direct marketing;
Right to data portability: to receive your information in a structured, commonly used and machine-readable format;
Right to withdraw consent: where Processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.

13. Marketing Communications

We may send you marketing communications about features, promotions and events that may be of interest to you. You can opt out of marketing communications at any time by following the unsubscribe instructions contained in such communications or by adjusting your notification preferences in your Account. Opting out of marketing communications will not affect your receipt of essential transactional or service-related messages.

Where you opt out of marketing, we will retain a minimal record of your preference so that we can give effect to it. Opting out of marketing does not prevent us from sending you essential service, security and transactional communications, which are necessary for the operation of your Account and which you cannot opt out of while your Account remains open. You can update your communication preferences at any time through your Account settings or by contacting us.

14. Automated Decision-Making

We may use automated tools to support fraud detection, risk scoring and the enforcement of our Terms, such as the identification of multiple Accounts or suspicious activity. Where automated processing produces legal or similarly significant effects, you may have the right to request human review of the decision. We do not use solely automated decision-making to deny Services without the availability of human intervention where required by law.

15. Children’s Privacy

The Platform is not directed to, and we do not knowingly collect Personal Information from, individuals under the age of eighteen (18). If we become aware that we have inadvertently collected Personal Information from a person under eighteen, we will take steps to delete such information promptly. If you believe a minor has provided us with Personal Information, please contact us.

16. Third-Party Links and Services

The Platform may contain links to third-party websites, products or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party properties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third party before providing them with your information.

17. Do-Not-Track Signals

Some browsers transmit “do-not-track” signals. Because there is not yet a common industry or legal standard for recognising and implementing such signals, we do not currently respond to them. We will continue to monitor developments in this area.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will revise the “Last updated” date at the top of this Policy and, where appropriate, provide additional notice. Your continued use of the Platform after any such change constitutes your acceptance of the revised Policy.

19. Categories of Recipients and Sub-Processors

To operate the Platform we engage trusted third parties who process Personal Information on our behalf and under our instructions. These recipients fall into categories that include hosting and infrastructure providers; payment service providers and financial institutions; identity-verification and fraud-prevention providers; analytics, monitoring and logging providers; email and messaging delivery providers; and professional advisers such as auditors and lawyers. We require such recipients to implement appropriate security measures and to process Personal Information only for the purposes for which it was disclosed to them.

20. Aggregated and De-Identified Data

We may aggregate, anonymise or de-identify Personal Information so that it can no longer reasonably be associated with you, and we may use and disclose such aggregated or de-identified data for any lawful purpose, including to analyse usage, to improve and develop the Platform, and to produce statistics and reports. Aggregated and de-identified data is not treated as Personal Information under this Policy provided that it cannot reasonably be used to identify you.

21. Personal Data Breach Notification

We maintain procedures designed to detect, report and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority, and where required by applicable law we will notify affected individuals, within the timeframes prescribed by law. Our notification will describe, to the extent known, the nature of the breach, its likely consequences and the measures taken or proposed to address it.

22. Storage, Hosting and Processing Locations

Personal Information may be stored and processed on servers operated by us or by our service providers, which may be located in Nigeria or in other countries. Where information is processed outside your country of residence, we take steps to ensure that it remains protected in accordance with this Policy and applicable data-protection law, including by entering into contractual safeguards with the relevant recipients. Details of the safeguards we apply are available on request using the contact details below.

23. Sensitive Personal Information

We do not seek to collect sensitive Personal Information (such as information revealing health, religious or political beliefs, or biometric data) except where strictly necessary and permitted by law, for example in connection with identity verification. Please do not provide us with sensitive Personal Information unless we specifically request it. Where we do process sensitive Personal Information, we will do so only on a lawful basis and with appropriate additional safeguards.

24. Communications Monitoring and Records

We may monitor and record communications between you and us, including support messages, chat sessions and email correspondence, for the purposes of quality assurance, training, security, fraud prevention, record-keeping and compliance with our legal obligations. Such records are retained in accordance with our retention practices and are protected by the security measures described in this Policy.

25. Social Media, Public Areas and User Content

If you interact with us through social media, or if you post or submit content in any public area of the Platform, the information you choose to make available may be read, collected and used by others. You are responsible for the information you choose to disclose publicly, and you should exercise caution when posting any Personal Information. We are not responsible for the privacy practices of social-media platforms or of other users.

26. Account Closure and Deletion

You may request the closure of your Account at any time through the Platform or by contacting us. Following closure, we will cease active use of your Personal Information for the operation of the Services, but we may retain certain information for the period and to the extent necessary to comply with our legal, accounting, tax and regulatory obligations, to resolve disputes, to prevent fraud and abuse, and to enforce our agreements. Information that we are no longer required to retain will be securely deleted, anonymised or de-identified.

27. Your Responsibilities for Third-Party Information

If you provide us with Personal Information relating to any other individual — for example when you refer another person to the Platform — you represent and warrant that you are authorised to provide that information and that you have, where required, informed that individual of how their information will be processed as described in this Policy. You agree to indemnify us against any claim arising from your failure to comply with this section.

28. Data Protection Officer and Regulatory Registration

Where required by applicable law, we maintain a data-protection contact responsible for overseeing our compliance with data-protection obligations and for handling enquiries and complaints. You may contact our data-protection contact at the email address set out below. We endeavour to comply with applicable registration, audit and filing obligations under the Nigeria Data Protection Act 2023 and related regulations.

29. Complaints and Supervisory Authority

If you have a concern about how we handle your Personal Information, we encourage you to contact us first so that we can address it. You also have the right to lodge a complaint with the Nigeria Data Protection Commission, or with another competent supervisory authority in your jurisdiction, if you believe that our Processing of your Personal Information infringes applicable data-protection law. We will cooperate with any lawful enquiry from a supervisory authority.

30. Accessibility and Availability of this Policy

We make this Privacy Policy available on the Platform in a form that you can access, download and retain. If you require this Policy in an alternative format, or if you have difficulty accessing it, please contact us and we will endeavour to assist. We may also make summary or layered information available to help you understand our practices, but the full text of this Policy governs.

31. Cookies and Similar Technologies — Detailed Categories

The cookies and similar technologies we use fall into broad categories: strictly necessary technologies, which are required for authentication, security and core functionality; preference technologies, which remember your settings and choices; and analytics technologies, which help us understand how the Platform is used so that we can improve it. Strictly necessary technologies cannot be disabled through the Platform without affecting core functionality. You can manage non-essential technologies through your browser settings or through any cookie controls we make available, although doing so may affect your experience.

32. Profiling and Risk Scoring

To protect the Platform and our Users, we may analyse Account activity, device and connection data, and transaction patterns in order to score the risk of fraud, abuse or the operation of multiple Accounts. This analysis may involve a degree of automated processing. Where such processing produces a legal or similarly significant effect, you may, subject to applicable law, request human review, express your point of view, and contest the outcome. We do not use this processing to make solely automated decisions that deny Services without the availability of human intervention where the law requires it.

33. Retention Periods

The period for which we retain Personal Information depends on the category of information and the purpose for which it is held. Account and transaction records are generally retained for the life of the Account and for a further period after closure in order to meet legal, accounting, tax and regulatory obligations and to resolve disputes. Security and fraud-prevention records may be retained for as long as necessary to protect the Platform. Marketing preferences are retained until you change them. When information is no longer required, it is securely deleted, anonymised or de-identified.

34. Updates, Versioning and Notification

We maintain version control over this Privacy Policy and record the date on which it was last updated at the top of the document. Where we make a material change, we will take reasonable steps to bring it to your attention, which may include posting a notice on the Platform or contacting you through the details we hold for you. We encourage you to review this Policy periodically so that you remain informed about how we handle your Personal Information.

35. How to Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or our handling of your Personal Information, or if you wish to exercise any of your rights, please contact our data protection contact at privacy@atlanrise.com. You also have the right to lodge a complaint with the Nigeria Data Protection Commission or another competent supervisory authority if you believe that our Processing of your Personal Information infringes applicable data-protection law.

This Privacy Policy is intended to help you understand how we handle your information. Please read it together with our Terms and Conditions and Disclaimer.